Privacy Policy

Introduction

At Grevora, we are committed to safeguarding the privacy of our users. This privacy policy outlines how we collect, use, store, and protect your personal data when you use our platform. We respect your privacy and are dedicated to being transparent about our data practices. This policy applies to all users of our services in Australia.

Data Collection

We collect personal data for various purposes, including providing you with our services and enhancing your user experience. The types of data we collect include:

• Contact information such as name, email address, and phone number.
• Financial details necessary for providing our services.
• Usage data, including how you interact with our platform.

Data Usage and Processing

We use your data to deliver and improve our services. Specifically, we may use your information to:

• Provide customer support and respond to inquiries.
• Analyze and improve our platform's performance.
• Communicate updates, offers, and promotional content.

Legal Basis for Processing

Our legal basis for processing your personal data depends on the context in which we collect it. Generally, we process data to fulfill our contractual obligations to you, with your consent, or to comply with legal obligations.

User Rights

You have rights regarding your personal data, including:

• Access: Request a copy of your data.
• Rectification: Correct inaccurate data.
• Erasure: Request data deletion under certain conditions.
• Restriction: Limit the processing of your data.
• Data portability: Request your data in a structured format.

Data Sharing Practices

We may share your data with third parties to facilitate our services, comply with legal obligations, or protect our rights. We ensure that these parties adhere to strict confidentiality obligations.

International Data Transfers

Your data may be transferred to countries outside Australia. We take appropriate measures to ensure that any data transfers comply with applicable data protection laws, including implementing standard contractual clauses.

Data Retention and Security

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. We employ security measures to protect your data from unauthorized access, disclosure, or destruction.

Data Breach Response

In the unlikely event of a data breach, we will promptly notify affected users and relevant authorities, following our legal obligations and internal procedures.

Cookies

Our platform uses cookies to improve user experience and analyze website traffic. Please refer to our cookie policy for detailed information about the cookies we use and how you can manage them.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the policy's effective date.